A Strategic Design Leader with 25+ years of experience, I’m an expert at building clarity and systems that enable high-performing teams to craft high-impact products.
design@amelielamont.com
↗
↗
Experience
Product Clarity Advisor
User Space Craft
2000 – Present
Remote
- Drive product clarity for category leaders through discovery engagements that confidently answer: what to build, why it’s the right choice, and how to execute.
- Translate complex organizational goals into clear frameworks, product roadmaps, and actionable initiatives for easy implementation.
- Clients include: Colgate, MetLife, Meta, Travelers Insurance
UX Director
AKQA
2023 – 2025
Remote
- Optimized client relationships by defining strategies, leading research, sourcing new business, and overseeing UX for clients with $100B in revenue.
- Directed multidisciplinary teams through intricate discovery processes, converting business goals into user experience strategies and creative guidelines.
- Clients include: Nike, LVMH, Delta Airlines, Dell, Aritzia, Capital One
Senior Product Designer
thoughtbot
2018 – 2019
New York, NY
- Managed $300K+ engagements using design sprints, research, and product workshops to define product direction and secure funding for early-stage companies.
- Established research-driven discovery practice as the studio’s strategic lead, elevating insight quality and decision-making across client engagements.
- Clients include: Carvana, Joydrive, Lola
Product Design Lead
The New York Times
2016 – 2017
New York, NY
- Led the key strategic User Hub redesign initiative that contributed to Q4 2017 digital subscription revenue of $89M (40% increase YoY).
- Transformed the designer-engineer collaboration model, resulting in improved partnership quality and consistent on-time product launches.
Lead Product Designer
VenueBook
2015 - 2016
New York, NY
- Executed UX strategy and redesign to improve booking conversions by 650% (from 2% to 15%), leading to a $6M Series A funding round.
- Built and headed a design team that delivered research-driven strategy and user-centered product innovation.
Skills
Core Expertise
- Systems Analysis
- User Research
- Market Research
- Competitive Analysis
- Usability Testing
- Information Architecture
- Information Design
- Service Design
- Process Documentation
Leadership & Strategy
- Product Discovery
- UX Strategy
- Design Management
- Design Operations
- Stakeholder Alignment
- Cross-Functional Collaboration
- Workshop Facilitation
- Strategic Communication & Storytelling
- Process & Framework Design
Education
School of Visual Arts
Master of Arts
Design, Research, Writing, & Criticism
Recommendations
“I felt like I hit the jackpot in finding Amélie. They brought a lot of analytical thought and humanity to what we were doing. Direct but kind, they did a good job pushing back on me and over-delivered on the work required of them.”
— Em Weltman, coFLOWco
“Amélie’s skills and perspective are what so many people are seeking.”
May-Li Khoe, Industry Design Leader
“Amélie's experience and thoughtfulness would be a great strategic partner for any team, especially those in an earlier stage.”
Janet Lee, Capital One
“As a new startup who didn't know what they were doing, Amélie's support, knowledge, and actionable design feedback has been indispensable.”
Agyei Archer, Unqueue